Refund policy

At Snappy Stash, we put a lot of heart into curating quirky, quality products — and we hope you love your stash as much as we do! However, if something’s not quite right, here’s how we handle replacements.

✅ We do NOT accept returns or exchanges for any reason other than damage during transit or manufacturing defects.

📦 Replacement Policy

We accept replacements only if:

• The item is damaged or defective upon delivery

• The wrong item was delivered

Important:

• To claim a replacement, you must record a clear unboxing video before opening the package.

• The video should clearly show the parcel from all sides and the process of opening it without any cuts.

• Claims without an unboxing video will not be accepted.

⏳ Time Frame

• You must report the issue within 24 hours of delivery by sending the video proof.

• After 24 hours, claims will not be considered.

🚫 Items Not Eligible for Replacement

To keep things simple and hygienic:

• Used, worn, or washed items

• Personalized or custom-made products

• Items marked Final Sale or clearance
  These cannot be replaced.

💳 Refund Policy

• No money refunds will be processed under any circumstances.

• Approved cases will receive a replacement of the same item or store credit.

• Shipping charges (if any) are non-refundable.

💬 Need Help?

We’re here for you!
📩 Email: support@snappystash.com
📞 WhatsApp: +91 9001607550